A persona is a fictional character we create based on research/knowledge that represents those common behaviors, needs, or desires of similar individuals.
Here's a short, but effective resource list to continue your journey towards expert-level facilitation.
Stale Chips uses this template to quickly and consistently lay out our workshops. We tend to make dozens for a single workshop, eventually landing on ONE final agenda. Yay!
This brief document is to be used as a "pre-flight" check before beginning any workshop. Make sure you cross all your p's and q's